At WonderBabyWorld, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy to ensure your peace of mind.

1. Eligibility for Returns:

   • Products must be unused, undamaged, and in their original packaging.
   • Returns must be initiated within 30 days of the delivery date.

2. Return Process:

   • To initiate a return, please contact our customer support team with your order details and reason for return.
   • Our team will provide you with a return authorization and instructions on how to proceed.
   • Please securely package the items to be returned, including all accessories and documentation.
   • We recommend using a trackable shipping method for your return to ensure its safe delivery.

3. Refund Process:

   • Once we receive and inspect the returned items, we will process your refund.
   • Refunds will be issued in the original form of payment used for the purchase.
   • Please note that shipping charges are non-refundable, unless the return is due to our error.

4. Exchange:

   • If you wish to exchange a product for a different size, color, or model, please contact our customer support team.
   • Our team will assist you with the exchange process and provide further instructions.

5. Damaged or Defective Items:

   • In the rare event that you receive a damaged or defective item, please contact our customer support team immediately.
   • We will arrange for a replacement or refund, depending on the nature of the issue.